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Making a return or exchange is easy.You must notify Customer Care at 0712-2551033 (Mon-Sun 11:00 hrs. to 20:00 hrs.IST).
Zhansi rani Square, Sitabuldi
Make sure you send your item(s) back to us within 7 days of receiving your order. Returns will only be accepted on unworn, tagged and unused merchandise.
If you'd like to exchange an item because the fit isn't right, choose the replacement size. Upon receipt of your returned items, you will receive store credit which is valid for 6 Months from date of issue. This can be availed on the website, as well as in the Nilawar Sarees stores in India.
Items purchased during sales and made to order pieces cannot be returned or refunded.
VAT and shipping charges are non-refundable through nilawarsarees.com.
Your item(s) should be sent back to us within 7 days. Returns outside of these timeframes may be accepted at the discretion of nilawarsarees.com
CANCELLATION OF ORDERS PLACED :
nilawarsarees.com accepts order cancellations up to 24hrs after receiving it. This can be done by contacting Customer Care at 0712-2551033 (Mon-Sun 11:00 hrs. to 20:00 hrs. IST) Upon receiving the cancellation request, nilawarsarees.com will start processing the credit note after receiving the order back to us. This can take up to 4 business days.
11 am to 8.00pm IST (Mon-Sun)